Effective Date: 01.01.2024
Last Updated: 25.12.2024

SOLIDAR SYSTEM FOR AI APPLICATIONS AND SERVICES L.L.C ("we," "us," or "our") is committed to protecting your personal data and ensuring transparency about how we collect, use, and share your information. This Privacy Policy applies to your use of our website https://solidar.pro and mobile app (the “Service”) and complies with applicable global privacy laws, including but not limited to:

• UAE Federal Decree-Law No. 45 of 2021 (PDPL),

• General Data Protection Regulation (GDPR),

• and other applicable privacy laws.

By using our Service, you consent to this Privacy Policy.

1. Summary of Key Points

We want you to easily understand how we handle your personal data. Here's a quick overview:

• What We Collect: Information you provide directly (e.g., name, email) and data collected automatically (e.g., IP address, cookies).

• Why We Collect: To provide and improve our services, comply with legal requirements, and communicate with you.

• Your Rights: You have the right to access, correct, delete, or object to the processing of your personal data.

• Your Choices: You can manage cookies, opt out of marketing emails, and withdraw your consent at any time.

• How We Protect Your Data: We implement strong security measures and notify users of significant breaches.

2. What Information We Collect

A. Information You Provide

• Account Details: Name, email, password, phone number, and payment details.

• KYC/Verification Data: Identity documents or proof of address for compliance purposes.

• Communications: Messages, survey responses, and customer support requests.

B. Information We Collect Automatically

• Device Data: IP address, device type, operating system, and browser type.

• Usage Data: Log-in times, pages viewed, interaction with features, and referral sources.

• Cookies and Tracking: Details about your browsing activity collected through cookies and similar technologies.

C. Sensitive Personal Data

We may collect sensitive information (e.g., biometric data) only when absolutely necessary and with your explicit consent.

D. Children's Data

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children without verifiable parental consent.

3. How We Use Your Data

We use your data to:

• Provide Services: Create accounts, process payments, and deliver features.

• Improve and Personalize: Enhance user experiences, conduct analytics, and display relevant content.

• Communicate: Send service updates, respond to inquiries, and provide support.

• Marketing: Offer promotions or content you may find useful (with your consent).

• Compliance: Meet regulatory obligations, detect fraud, and enforce terms.

4. Legal Bases for Processing

Depending on your location, we rely on these legal bases:

• Consent: For marketing and optional features.

• Contract: To fulfill agreements with you.

• Legal Obligation: For compliance with applicable laws.

• Legitimate Interests: To improve services, prevent fraud, and analyze user behavior.

5. How We Share Your Data

We do not sell your personal data. However, we may share it with:

• Service Providers: Companies that assist us in running the Service (e.g., cloud hosting, analytics).

• Affiliates: Other entities within our corporate group for seamless services.

• Regulators and Legal Authorities: To comply with legal or regulatory requirements.

• Advertising Partners: For personalized ads, only with your consent.

• Business Transactions: If we merge, acquire, or sell assets, your data may be transferred to the new entity.

6. International Data Transfer

Your data may be processed outside your home country. We take steps to protect it by:

• Using Standard Contractual Clauses (SCCs).

• Adopting Binding Corporate Rules (BCRs).

• Ensuring transfers meet adequacy requirements under applicable laws.

7. Cookies and Tracking

We use cookies to:

• Ensure Functionality: Remember preferences and keep you logged in.

• Analyze Usage: Understand user behavior to improve services.

• Deliver Ads: Show relevant advertisements.

Managing Cookies

You can manage or disable cookies through browser settings. Some features may not function if cookies are disabled.

8. Data Security

We implement the following to protect your data:

• Encryption for data in transit and at rest.

• Two-factor authentication (2FA) for accounts.

• Regular audits and vulnerability assessments.

• Incident response protocols for potential breaches.

If you suspect a data breach, contact us immediately at info@solidar.pro

9. Data Retention

We keep your personal data:

• For as long as necessary: To fulfill the purposes outlined in this policy.

• For legal or regulatory reasons: To comply with tax or audit requirements. When retention is no longer necessary, we securely delete or anonymize your data.

10. Your Rights

Depending on your jurisdiction, you have the right to:

• Access: Request a copy of your personal data.

• Correct: Update inaccurate information.

• Delete: Request data deletion (subject to legal exceptions).

• Restrict: Limit how we use your data.

• Data Portability: Transfer your data to another service provider.

• Withdraw Consent: Revoke consent for marketing or other optional processing.

• Opt Out of Sale (CCPA): California residents may opt out of data “sales” under CCPA.

To exercise your rights, email us at info@solidar.pro

11. AI-Based Data Processing

We may use artificial intelligence (AI) for:

• Fraud detection.

• Content recommendations.

• Personalized user experiences.

You will be informed of any significant decisions made solely through automated processing and provided with opt-out options.

12. Third-Party Links

Our Website and App may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically. Substantial changes will be communicated via:

• Email notifications.

• Prominent notices on our Service.

14. Contact Us

For questions or concerns about your privacy, contact us:

• Email: info@solidar.pro